Return & Refund Policy

Thank you for shopping with QLD Paper Pty Ltd. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, items must be:

• Unused and unopened
• In their original packaging and condition

To initiate a return, please contact us with your order details and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a full refund will be processed to your original payment method within a reasonable timeframe.

Return Shipping

Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Non-Returnable Items

The following items are not eligible for return or refund:

• Custom or personalized orders

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to get in touch with us at hello@qldpaper.com